Terms & Conditions


Conceptual Innovations warrants its products to be free from defects in material or workmanship for one year after the date of shipment from our factory. Warranty does not apply in cases of overloading, misapplication, abuse, normal wear and tear, or damage in transit, or in applications and operating conditions, which we were not made aware in advance. Conceptual Innovations’ liability shall be limited to the replacement cost of the product sold. Conceptual Innovations will not assume liability for incidental damage from the use of its products. This warranty is void if our products are modified by others. No other warranty expressed or implied is made.

Returns and Adjustments

All returned goods must be authorized in writing before shipment. Goods are to be returned freight prepaid. All goods must be in new and unused condition and be standard stocking items. A handling charge will be assessed depending on the cost of reconditioning and restocking the product.

Any claims for product corrections or adjustments must be filed within five days of receipt of the order. Custom-built or modified products are not subject to return.

Terms & Conditions

Special or custom manufactured products are not subject to cancellation or return once the work has been started on the order. Our terms are net 30 days to customers with approved credit. Freight is shipped to the F.O.B. shipping point.

Product Changes

As Conceptual Innovations is constantly improving its products and methods of manufacturing, we reserve the right to modify and/or change the specifications of the products in this catalog without notice. However, we will attempt to inform our active distributors of any changes.